CONDITIONS OF SALE
FEDERICO BELLINI S.R.L.
For the purpose of these conditions of sale, find the following definitions:
CGV: conditions of sale.
Company: Federico Bellini S.r.l., a company incorporated under Italian law, registered at the Italian Chamber of Commerce of Alessandria (Italy), VAT n° 02551870062, REA n° AL265310, with registered office in 15048 Valenza (Italy), via Cavour, 6.
Products: Company’s products.
Consumer or User: a natural person acting for purposes unrelated to any entrepreneurial, commercial, craft or professional activity (According to article 3, section 1, a) of the Italian Legislative Decree, n° 206/2005).
Customer Care: Company’s Customer Care. If you need help or information write to: firstname.lastname@example.org.
“Federico Bellini’s illustrious background spans three generations of jewellers, guarding the history and secrets of Italian goldsmith manufacturing excellence. It is this experience, bridging timelines and eras, that transforms its creations into artistic masterpieces of refined elegance.
Today, Federico Bellini capitalises on the collective, inherited wisdom, and channels its power into a new concept: jewellery should carry the essence of the individual and not be reduced to the ephemeral aesthetics of an accessory. Federico Bellini rides this revolutionary concept by making the jewel the ultimate purveyor of strictly masculine values.”.
The Company carries out its business with the utmost transparency and in compliance with the consumer’s rights as provided by current legislation; in particular, the Italian Legislative Decree n° 206/2005 (“Consumer Code”) and the Italian Legislative Decree n° 70/2003 (Execution of Directive 2000/31 / EC, with particular reference to the electronic commerce).
The Company is the sole owner of the Website.
PRIVACY E COOKIE
5.1 Technical steps
If you want to purchase a Product you have to: (i) create your personal account; (ii) select one or more Products; (ii) pay for the Products. If you do not accept our CGV, by selecting an appropriate box, you will not be able to complete the registration process and purchase any Product. We can change our CGV at any time. We will apply the CGV in force at the time of each purchase, which coincides with the sending of our order confirmation by e-mail.
The main language of the Website is Italian, but it is available also in English.
INFORMATION available before purchasing a product
The following information is available: photos; material used; line/collection; sizes; precious stones if applicable; price; payment method.
After your payment, you will receive an e-mail confirmation cointaining all above mentioned information.
Prices are in Euro, U.S. Dollars and Pound Sterling and they include shipping costs. All taxes shall be borne by the User.
ORDERS AND PAYMENT METHODS
Just before the purchase, a box containing the wording “pay now” will become available, alongside the following information: (i) Products’ pictures; (ii) Line/Collection; (iii) Price; (iv) delivery terms; (v) Product quantity (vi) link to the European Commission website, thanks to which a Consumer will be able to calculate import duties and taxes. All payment methods will be listed on the Website. You will receive a confirmation e-mail of your order, as soon as we receive an authorization for the payment. The Company shall not be liable for any froud or abuse of your payment methods. We will annul your payment and your purchase, if we suspect fraud or payment method abuse. In order to guarantee your security, at any time we can ask you more information concerning your order and your payment methods.
If you want to buy our Products, you shall create your personal account. Purchase are subject to the creation of a personal account, as well as username and password. User is responsible for careful saving their log-in details.
10.1 Shipping terms
Shipping terms are listed on the web pages containing the description of our Products.
10.2 Representations and warranties
Shipping terms are not binding for the Company. The Company shall not be liable for shippings terms, which depend on third parties. If you do not receive our Products within 30 working days from our order confirmation, we will inform you by e-mail about a new term, taking into account all difficulties that have arisen. Our Customer Care is available to provide you assistance on your order.
10.3 Shipping risks
When you – or third parties that you delegated to receive our Products – receive our Products, you shall be liable for any loss or damage. If you choose a different carrier to receive our Products, any risk of loss and damage shall be borne from you since the delivery of the Products to the carrier.
10.4 Duties, taxes and bans
If the user is from outside the EU, all import duties and taxes shall be borne only by the User. The percentages of price increase indicated on the Website are not binding for the Company. Check if there are bans on the sale of jewellery; the Company shall not be liable for expenses and damages caused by the non-execution of the sale contract due to possible bans in your country and /or during the shipment.
If you want to to lodge a complaint, contact our Customer Care and we will answer you within 15 working days from the receiving of your e-mail.
SALE TO CONSUMERS
The Company sells directly to Consumers. If you are not a Consumer and you represent a company or you are carring on your business, contact our Customer Care and we will give you all information to collaborate with us.
CONTRACT OF SALE
When you order our Products, before paying them, you will see a “banner” (a summary sheet) containing the information indicated in the previous article 8. The contract of sale will be finalized when you receive our confirmation (e-mail), with a summary of your purchase.
MAXIMUM QUANTITY OF PRODUCTS
Depending on the case, we will inform you about the number of orders that a User can send at the same time.
IMAGES AND COLORS
All images and colors of our Products may not correspond to the real ones due to the technical characteristics and resolution of your electronic devices and software. All images, colors and any engravement must be considered as indicative and not binding for the Company. The Company shall not be liable for the possible inadequacy of the images due to the aforementioned technical reasons.
If you need to change your order, please, contact our Customare Care.
When it is possible, we will give you information about shipping terms through a specific link in the e-mail confirmation order.
AVAILABILITY OF PRODUCTS
If you accept our CGV, you accept also the risk that, because of the limited stocks of Products, we will not be able to process your order according to agreed terms. The non-availability of one or more Products may occur. The Company shall not be liable for any damage if the order is not processed due to exhaustion of stocks. If the order is partially available, we will inform you by e-mail, but the order will still processed and we will inform you about the availability and shipping time of the remaining Products.
If you are a Consumer you can terminate the contract of sale and be refunded. In this case, you must send us an e-mail or a registered letter with return receipt within 14 days. The mentioned term will run from the day following the delivery of the Products to you or to a third party who acquires physical possession of the Product (For example, a cohabitant). In the case of delivery of a batch of Products or multiple pieces, the term will run from the day on which you acquire physical possession of the last batch or piece, directly or to a third party that acquires physical possession of the Product (For example, a cohabitant).
19.2 Return of Products
You must return our Products within 14 days from sending your letter or e-mail. The term will run from the day you sent us your letter or e-mail. Otherwise, we will not accept any return and your refund will not be processed.
All costs and risks shall be bourne by the User, you have to: (i) adequately insure all Products you intend to return the Company; (ii) take all necessary measures for a safe custody of the Products.
All price refunds will be processed within 14 days term running from the receipt of the returned Products, provided that all returned Products are intact, using the same payment method used for the purchase.
19.5 Custody of the Products
All Products must be returned in the original packaging, with their identification tag.
19.6 Irregularities, damaged or customized Products. Exclusion of the right of withdrawal
If we ascertain irregularities, we will not accept any returned Product and we will send you back all Products, without additional shipping costs. The return of damaged or worn Products or that have been immersed in liquids / substances of various kinds that have caused a loss of one or more characteristics will be refused. In these cases, refunds will not be processed. The Company shall not be liable for any refund delay attributable to a Bank or other parties. In any case, we will refund only the price. Read carefully the following information, because they affect your right of withdrawal, if you decide to customize a Product. A personalized Product is characterized by the presence of details, by way of example only, engraving, dedications, dates, symbols. For this reason, a customized Product can not be returned and, therefore, your right of withdrawal shall be excluded. We remind you that, with reference to “tailor-made or clearly personalized” Products, the right of withdrawal is excluded in accordance with article 59, c) of the Consumer Code and therefore the price will not be refunded. We inform you that the right of withdrawal is also excluded if we ascertain a decrease of the Product value, because of a handling other than what is necessary to establish the nature, characteristics and functioning of our Products. For example, if you wear a Product and / or the identification tag is not present, you shall not have the right to return purchased Products. In these cases, the right of withdrawal is excluded in accordance with article 57, section 2, of the Consumer Code.
19.6 How to withdraw from the contract of sale
If you want to withdraw from the contract of sale, you have to send our Customer Care an e-mail or a letter with a return receipt containing a declaration of your decision to withdraw from the contract of sale.
COMPANY’S LIABILITY WITH REGARD TOI THE WEBSITE
The Company shall not be liabel for Users’ damages arising from the browsing the Website. By way of example only, damages to your electronic devices because of a virus or damages for attacks by hackers that may have caused a loss of your personal and / or confidential data. For this reason, we advise you, before starting browsing the Website, to equip your electronic devices with the necessary security tools, among these, an antivirus.
The Company guarantees its Products for 2 years, as provided for by the current Italian laws and in accordance to future changes of Italian laws. If you need more information, contact our Customare Care.
In case of defective Products you must inform us within 2 months, running from the ascertainment of a defect. Otherwise, the guarantee will not cover any production defects. In case of defective Products you have the right to ask us to repair them or to substitute all defective Products or to proportionally riduce the price or to terminate the contract of sale. The Company will guarantee for any defects only if promptly reported and if our Products are intact, never worn and equipped with their identification tag. All costs for repairing or replacing defective Products, shall be bourne by the Company.
APPLICABLE LAW AND JURISDICTION
The contract of sale of the Products is regulated, interpreted and executed according to Italian laws. The competence for the definition of any dispute with Consumers arising from, or connected with the CGV is the judge of the place of residence or domicile of the Consumer, if located in Italy. In any other case, any dispute shall be assigned exclusively to the Court of Milan, Italy.
For anything not expressly agreed, only Italian legislation in force shall be applied.
CAUSES FORCE MAJEURE OR EXTRAORDINARY EVENTS
If the Company does not execute the contract of sale and violates the CGV and / or the Termn of Use, it shall not be liable if it does not depends on its will: by way of example only, natural disasters, provisions of government authority, wars, floods, explosions or insurrections, interruptions of IT or telecommunications services, non-fulfillment by third parties, strikes.
ODR – ONLINE DISPUTE RESOLUTION
Pursuant to article 14 of Regulation (EU) No. 524/2013, we inform you about the existence of the ODR platform and about the possibility of using this platform to resolve online disputes. Find below the link to the European ODR platform: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=IT.
Last update: February 7, 2019